Phone Number(s):
- Customer Service: 833-922-6266
Email(s):
- Agents can contact customerservice@bambooinsurance.com for product related questions and actions (endorsements, etc.)
Customer Service Hours of Operation:
- Monday to Friday, 8:00 AM to 5:00 PM PST
Current Lines of Business/States:
- HO-3
- DP1 & DP3
- California only
Carrier Access:
- Shared login in LastPass.
Quote Bots:
- No bots for this carrier.
Application Type:
- Carrier e-Sign
Carrier Market:
- For California homeowners who’ve struggled to find home insurance elsewhere.
- May require a Difference in Conditions policy
Important Guidelines:
- Common unacceptable risks include:
- Properties with a Fireline score higher than 3, or any property which, in the underwriter’s judgment, presents an excessive wildfire risk.
- Properties that are isolated or inaccessible to firefighting or other emergency equipment or services.
- Properties located in historical or current landslide or mudslide areas.
- Dwellings built prior to 1900.
- Mobile homes, trailers (including recreational and utility), modular homes, boats, houseboats, automobiles, basement homes, portable buildings, or any structure made of cloth or canvas.
- Dwellings not on a permanent or solid foundation.
- IMPORTANT: With Bamboo, coverage is not bound until the customer has signed their policy documents. It is important that the insured completes their e-signature prior to the policy effective date.
Additional Resources: