Phone Number(s):
- Customer Service: 855-444-1875
- You can chat with a Customer Advocate anytime during business hours.Visit the Help section to start a chat.
Email(s):
- Clearcover does not have a specific email address for general customer service inquiries.
Customer Service Hours of Operation:
- Monday-Friday 8:00 AM to 7:00 PM CST
- Saturday-Sunday 8:00 AM to 5:00 PM CST
Current Lines of Business/States:
- Auto: AL, AZ, DC, GA, IL, IN, KY, LA, MD, MO, NE, OH, OK, PA, TX, UT, WI, WV
Carrier Access:
- Individual Log-Ins.
- Be sure to save credentials in LastPass.
Quote Bots:
- No bots for this carrier.
Application Type:
- Carrier e-Sign
Carrier Market:
- Above average insurance scores
- Homeowners or renters who are currently insured with no gaps in prior coverage.
- They have higher prior limits (100/300 and above)
- They have been long-term and loyal customers with previous carriers.
- They have a clean driving record
- They have an active US license
- They have all listed vehicles registered to the named insured or spouse
- They are early shoppers and consider paying in full
- Tech-savvy individuals
- Comfortable using mobile app
- Prefers autopay/ paperless billing
Important Guidelines:
- Common unacceptable risks include:
- Named insureds or drivers who:
- Have never been licensed, or whose driving record cannot be officially verified by the state or country of origin, unless the driver is excluded from coverage.
- Do not have a valid U.S. license, or the named insured has less than 3 years of driving experience in the U.S.
- A driver with a currently suspended license.
- Within the last 10 years:
- Drivers with 2 or more convictions for driving while intoxicated or impaired by the use of drugs and/or alcohol (DUIs).
- Has been convicted of vehicular homicide or manslaughter.
- Within the last 5 years:
- Drivers with 2 or more major convictions,
- 3 or more principally at-fault accidents and/or lending losses.
- Drivers requiring an SR-22.
- Persons residing in establishments which primarily provide lodging on a short-term basis (e.g., hotels, motels, hostels, etc.)
- Named insureds or drivers who:
- Vehicles used for:
- Used for Racing
- Used for Carrying persons or property for compensation or a fee
- Equipped with altered suspensions, which are suspensions that are homemade, custom built, or modified, and include lift kits greater than 4 inches (usually installed on off-road vehicles or street rods).
- That have a cost new of greater than $100,000
- That have a model year of 1980 or prior
Additional Resources:
- The Clearcover Agent Hub has a wide variety of resources pertaining to writing business and servicing customers, such as Coverage, discounts, forms and Underwriting guidelines and step-by-steps guides and videos for quoting and servicing. The Agent Hub can be accessed at this link or by clicking on the Clearcover Agent Hub button at the top of the Home page.
- Clearcover Training May 2024