Clearcover Quoting Navigation Guide

To quote with Clearcover, we must go through the rater, we can’t quote directly on the website.

Quote Summary Screen

In the Quote Summary screen:

1. Confirm all details of the drivers, vehicles, and coverages.
   1. NOTE: You do not need to enter the DL and VIN on this screen. 
2. At the bottom, you can confirm the address, and you must enter in the customer phone number and email.
3. An email address is required to have a policy with Clearcover. Every policy is automatically provided with paperless and auto pay, and the email address is also how the customer will log into the Clearcover mobile app.
4. To move forward to the reports page, the data complete status for drivers and vehicles must either be green (data is complete) or yellow (data is incomplete, but missing DL or VIN). If the status is red, Clearcover will need additional information before you can progress.
5. Once all information is completed, click Next: Reports.

Reports Screen

1. Run these third-party reports separately in the quote flow:
   1. Motor Vehicle Report (MVR)
   2. Comprehensive Loss Underwriting Exchange (CLUE)
   3. Current Carrier
   4. National Credit File (NCF)

As a reminder, you can run Current Carrier and NCF before supplying Clearcover with DL and VINs, however if you try to run MVR and CLUE without them, you'll get a pop-up box asking to provide that information.

After each report is pulled, it will show the results and if there was an impact to price.

Purchase Screen

You are now on the Purchase screen and ready to bind this Clearcover policy! But first, let's talk about payments:

• Every policy is a 6-month term.
• Payment frequency is either monthly or in full.
• Payment methods for monthly Autopay are ACH or credit/debit cards (all major cards accepted).
• Down payment is taken at time of binding and must be with a credit card.
• If customers would like to use a bank account for Autopay, they can do so through the Customer Advocate team or the mobile app.

Post-Bind Screen

Through the eSignature email, customers can electronically sign:

• Terms of Service
• Auto-Pay
• Paperless Billing

As a reminder, each policy is automatically provided with Autopay and Paperless billing. Customers must eSign the documents as soon as possible, otherwise a cancellation notice will be sent (varies by state, but typically, 30 days).

The Clearcover team will monitor for document signature status and follow up with the customer via phone call and email to make sure they successfully sign the documents.

For other post bind documents (if applicable- such as the Excluded Driver form), the customer will receive a separate email to eSign. This varies by states--in some states, all post-bind documents are grouped into one signature email.