Phone Number(s):
- Customer Service & Claims: 1-866-Gainsco (866-424-6726)
- Agent IT Help Desk: 1-800-995-0568
Email(s):
- None- please reach out via phone
Customer Service Hours of Operation:
- Customer Service: 9AM to 5PM EST Monday to Friday
- Claims Department: 8AM to 8PM EST Monday to Friday
- Agent IT Help Desk: 8AM to 5PM EST Monday to Friday
- IMPORTANT: Gainsco connect (this is their portal) is available until 12:00 PM EST, Monday to Saturday.
Current Lines of Business/States:
- Auto (Non-Standard) is currently available in AL, AR, AZ, FL, GA, IN, MD, MO, MS, NM, OH, OK, OR, PA, TX, UT, WI
Carrier Access:
- Carrier is accessed via shared login in LastPass. State codes are:
- TX: A62860, AZ: A62865, GA: A62864, SC: A62863, VA: A63051, MD: A63052, PA: A63053, OK: A63054, FL: A63055, MO: A63056, AR: A63057, OH: A63058, AL: A63059, UT: A63060, NM: A63061, IN: A63062, MS: A63063, WI: A63064, OR: A63065
Quote Bots:
- No bots for this carrier.
Application Type:
- E-Sign option available for application
Carrier Market:
- Any vehicle age accepted for liability only
- Physical damage for up to 30 years old
- Coverage for dually trucks up to 1 ton
- Drivers:
- Mexico: Matricula/Passport/Voter ID/ Birth certificate, Driver License
- Non-USA: International/Foreign DriversLicenses and passports (non-Mexico)
- Suspended or expired (no SR-22 required)
- Unverified: No License/State ID/Permanent Resident/Visa/Domestic Passport
- Out-of-state license accepted
- Agency issued SR-22s
Important Guidelines:
- Ineligible in the following scenarios:
- No more than 6 vehicles per policy
- Business and Artisan use unacceptable
- Vehicles used for TNC/DNC unacceptable
- (ex. Uber, Lyft, UberEATS)
Additional Resources: