Phone Number(s):
- Customer Service (Main): 800-207-7847
- Emergency Roadside Service: 800-424-3426
- Homeowners, Renters, Condo/Co-op, Mobile Home, and Flood: 800-241-8098
- Motorcycle: 800-442-9253
- Agency Policy Service: 800-624-2513
- Claims: 866-509-9444
- Geico Virtual Assistant and Geico Mobile App are highly promoted by Geico
Email(s):
- Customers can submit a web submission form here: https://www.geico.com/contact-us/email/
- No agent email
Customer Service Hours of Operation:
- Customer Service: 24/7
- Agent Helpdesk General Support: Monday to Friday 10:00 AM to 6:30 PM
Current Lines of Business/States:
- Auto: IL, IN, MD, NE, OH, TX, WI
Carrier Access:
- Individual login
- Be sure to save in LastPass
Quote Bots:
- No bots for this carrier.
Application Type:
- Carrier E-Sign
Carrier Market:
- GEICO accepts a wide variety of drivers and vehicles, making it accessible to many. Here are some key categories:
- Drivers:
-
- New Drivers: GEICO offers options for young or inexperienced drivers.
- Drivers with Previous Claims: They provide coverage even for those with a history of accidents or claims.
- High-Risk Drivers: GEICO can accommodate drivers with DUIs or multiple traffic violations.
- Senior Drivers: They often have discounts and special programs for older drivers.
- Vehicles:
-
- Standard Vehicles: GEICO insures a wide range of sedans, SUVs, and trucks.
- Electric and Hybrid Vehicles: They provide options for environmentally friendly cars.
Important Guidelines:
- The following risks are unacceptable:
- Unacceptable Vehicles:
-
- Vehicles exceeding 15,000 lbs.
- Vehicles exceeding $150,000 MSRP.
- Exotic or limited-run vehicles.
- Incomplete chassis vehicles (pickups, vans, SUVs, personal autos).
- Non-US and grey market vehicles.
- Neighborhood electric vehicles, including golf carts.
- Busses, fire trucks, and other related commercial vehicles.
- Livery, police, and military vehicles.
- Unacceptable customizations:
- Suspension modified >6 inches.
- Cranes, winches, or snowplows are not for personal use.
- Unacceptable Drivers:
-
- Applicants under the age of 18.
- Any driver without an active license.
- Any driver with a revoked license.
- Unacceptable Risks:
-
- Business Concerns:
- Passenger transportation whether for a fee or courtesy (e.g., rideshare, taxi).
- Food delivery including on-demand delivery (e.g., DoorDash, Grubhub).
- Towing for hire. o Racing.
- Ownership Concerns
- Vehicles owned by individuals other than the insured, co-insured, or immediate family members do not meet the vehicle ownership criteria.
- Business Concerns:
Additional Resources: