Phone Number(s):
- Customer Service: 855-299-2040
- Tech Support: 800-422-0550 - press 1 for Grange, and then option 2
Email(s):
- Customer Service: mypolicy@grangeinsurance.com
- Tech Support: einfocenter@grangeinsurance.com
Hours of Operation:
- Customer Service:
- Monday to Friday 8:00 AM to 7:00 PM EST
- Saturday 9:00 AM to 12:00 PM EST
- Tech Support:
- Monday to Friday 8:00 AM to 5:30 PM EST
- Saturday 9:00 AM to 12:00 PM EST
Current Lines of Business/States:
- Home, Auto, Umbrella, Dwelling Fire, Condo, Renters, Mobile Home,: IL, IN, KY, OH, PA, TN, VA
Carrier Access:
- Carrier is accessed via shared login in LastPass.
Quote Bots:
- No bots for this carrier.
Application Type:
- Carrier eSign
Carrier Market:
IMPORTANT: Bundling is required for all HO-3 Quotes!
Home:
- Owner-occupied 1 or 2 family dwelling which is used for residential purposes.
- Swimming pools are allowed, however, must be properly maintained and free of debris and potential liability hazards
- Dwellings under construction are allowed; must be a new construction (no additions or add-ons).
- HO-3 policy – protection class 1-10 allowed
- Protection class 10 cannot be more than 7 road miles from a primary responding. ISO fire department on roads that are accessible year-round.
- HO-4 and HO-6 policies – protection class 1-9 allowed
Auto:
- Private Passenger Autos / Pickup Trucks / Station Wagons / Vans
- Maximum number of vehicles allowed on a policy is 9
- Named insured or spouse must be at least 21 years old unless there is supporting business of the parent(s), guardian, or spouse.
- Six (6) months prior auto liability insurance with no lapse in coverage is required for the named insured or spouse.
Important Guidelines:
Home:
- Any risk with roof age over 25 years is ineligible.
- EXCEPTION: Roofs acceptable if slate, tile or similar lifetime material.
- Wiring must be less than 25 years old or updated.
- Plumbing must be less than 25 years old or all copper or PVC.
- Heating system must comply with current building codes and be thermostatically controlled.
- Any risk with roof age over 15 years requires the addition of the Actual Cash Value on Roof Materials endorsement,
Auto:
- More than 2 at-fault accidents
- More than 2 not at-fault accidents
- More than 3 minor violations
- More than 4 in any combination of the above
- Drivers with a major violation
- Drivers with more than 1 DUI
- Drivers who possess a license that is currently revoked or suspended (unless excluded from rating and coverage)
- Any driver with an International Driver’s license
- Any driver who has had a vehicle repossession in the past five years
Additional Resources:
- Pre Bind Verification Requirements.pdf
- PL Quoting Quick Tips
- Clue MVR Job Aid
- Carrier Website: Agent Sales Center
- Provides Product Training
- Provides Technology Training
- Access to Resources for UW guidelines and eligibility guidelines