Mercury Battlecard

 

Mercury Insurance

 



Phone Number(s):

  • Online chat is available during business hours.
  • Underwriting and Support for Agents Only: 877-707-7987
  • Agent and Customer Support: 800-503-3724

 

Email(s):

 

Customer Service Hours of Operation:

  • Monday to Friday: 7:00 AM to 8:00 PM EST

 

Current Lines of Business/States:

    • Going forward any monoline home policies written with Mercury will need manager approval before binding.
  • HO3, HO4, HO6: AZ, CA, NV, TX, OK, IL, GA, VA, NY, NJ
    • DP3: CA
  • Auto: AZ, CA, FL,  NV, TX, OK, IL, GA, VA, NY, NJ
  • Umbrella: CA, IL, OK, TX
  • Do not write monoline in GA, NJ, NY

 

Carrier Access:

    • Individual logins. Please save it in LastPass. 
  • Mercury codes:
    • Location/Office Name: Covered Insurance Solutions LLC
    • Codes:
      • 04D586 = CA
      • A940 = AZ
      • NV667 = NV
      • 09L878 = FL
      • 10G989 = GA
      • 451138 = VA
      • 42X977 = TX
      • 0350733 = TX
      • 129278 = IL
      • 312687 = NY
      • J380 = NJ

 

Quote Bots:

  • There are no quote bots for this carrier. 

 

Application Type: 

  • Carrier e-sign

 

Carrier Market:

    • Auto:
      • Good drivers only
        • Exception: spouses and unmarried children with less than 3 years of license experience
      • Acceptable MVR:
        • Up to 1 point within the previous 35 months
        • One at-fault accident with property damage
      • RealDrive (Mileage verification program) should be placed on CA policies
      • All household members, even young children must be listed as either a listed driver, excluded driver, or HH member
      • A foreign license is acceptable
        • Surcharge removed effective first renewal after US license is obtained
  • Home:
    • The roof should be in acceptable condition and replaced in the last 25 years
    • The heating system should be in working condition and updated in the last 50 years
      • A central heating system or thermostatically controlled electric heating system is required. 
    • The plumbing system should be updated in the last 50 years.
      • No leaks
      • Plumbing must be 100% copper, PVC or Pex
    • The electrical system should be in working condition and updated within the last 50 years.
      • Breakers required
      • Electric must be 100% circuit breakers with copper-encased wiring 
    • Can have up to 2 unrelated owners
    • Prior insurance is required, unless a new purchase (no lapses allowed)

 

Important Guidelines:

  • Auto:
      • Business use should be applied to anyone who goes to different addresses for work purposes
      • Florida:
        • Risks with any prior PIP claims require UW approval
        • Excluded drivers must have their own car and insurance
        • No excluded spouses
        • No SR22s
      • New Jersey:
        • PIP is primary for default
          • Proof is required if health care as primary is selected.
      • Virginia:
        • No excluded drivers
  • Home:
    • If writing a DP3, the tenant will also need to have the HO4 with Mercury. 
    • The following risks are unacceptable:
      • Risks with 2 or more claims in the last 5 years- will require UW approval
      • Mobile/ manufactured homes
      • Protection class 10 or 10 W ineligible 
      • No galvanized pipes
      • Dwellings that are for sale, vacant in the course of construction, or under renovation
      • Dwellings with short-term rental exposure
      • Log homes
      • Located less than ½ mile of sea, bay, tidal water, or sound
      • Underground oil tanks
      • Risks owned by LLC, corporation, or corporate trust
      • Commonly restricted dog breeds
        • Including mixed breeds
      • Zoo animals and exotic animals are not eligible 
    • The following will require binding approval:
      • Homes built before 1940
      • Dwellings on the state or national historic home registry
      • Risks with 2 or more claims in the last 5 years
      • Homes with Coverage A greeted than $1 million
  • Inspections:
    • All homes are subject to an inspection
      • Done via Flyreel- DIY inspection app that allows the insured to complete it independently



Additional Resources: 

Mercury screenshot