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      Safeco Battlecard

       

      Safeco Insurance

       

      Phone Number(s):

      • Chat option available in Agency Portal until 9 PM PST
      • Agency Support: 877-566-6001
      • RightTrack Support: 1-844-872-3326
      • Gold Service Support:
        • For Agency: 866-272-3326
        • For Customers: 866-472-3326
      • Policyholder Support: 800-332-3226
      • Customer Online Account Questions: 888-458-2246
      • Roadside Assistance: 1-877-762-3101
      • Watercraft Towing: 1-800-888-4869

       

      Email(s):

       

      Service Request Forms: (Click blue hyperlinks to access)

       

      Customer Service Hours of Operation:

      • Safeco’s Customer Service is available 24/7.

       

      Current Lines of Business/States:

      • Going forward any monoline home policies written with Safeco will need manager approval before binding.
      • Home, Renters and Condo: All states except CA, DC, DE, FL, HI, MA and RI.
      • Auto: All states except CA, DC, DE, FL, HI, MA and RI.
      • Umbrella: All states except CA, DC, DE, FL, HI, MA, NJ and RI.
      • Dwelling Fire: All states except CA, DC, DE, FL, HI, MA, NJ and RI.
      • Toys (Boats, Classic, Motorcycle, Off-Road): All states except CA, DC, DE, FL, HI, MA, MO, NJ, RI, VA,WA, WV.

       

      Carrier Access:

      • Each Advisor will have an individual log in.
        • NOTE: Should be saved in LastPass 

       

      Quote Bots:

      • No bots for this carrier.

       

      Application Type: 

      • Carrier E-Sign

       

      Carrier Market:

      • Home:
        • Well maintained, occupied (unless an eligible building in the course of construction)
        • Owner-occupied, used exclusively for private residential purposes and contains no more than 4 units
        • If used for farming, the farming exposure is incidental to the occupancy of the premises as a dwelling and farming is not the occupation of the insured.
        • If used for business, it is one of the permitted business occupancies and the dwelling is occupied principally for private residential purposes and the business is incidental to the occupancy of the premises as a dwelling.
        • Buildings in the course of construction, including existing structures that are undergoing an extensive renovation or reconstruction are acceptable if;
          • Construction will be completed and the dwelling occupied within 12 months
          • Work will be performed by a licensed, bonded, and insured contractor
          • The contractor is not the named insured
          • Theft of Building Materials Endorsement will be carried while the dwelling is under construction, if vacant
        • No dog exclusions.
        • Allows pools and trampolines.
        • Allows home-share only 90 days or less per year.
        • Allows prior lapse in coverage.
      • Auto:
        • All personal vehicle types owned by a named insured, including pickups with canopies are eligible. 
        • Classic Cars are eligible for participation in Safeco's Classic Car program.
        • Motorhomes and Trailers are eligible for participation in Safeco's RV program.
        • Allows financial responsibility (SR-22 and FR-44).
        • Allows Rideshare.

       

      Important Guidelines:

      • Common unacceptable risks include:
        • Home: 
          • Manufactured homes
          • Buildings that are unoccupied
          • Exotic Pets
          • Non-owned horses on premises 
          • Non-owned animals grazing on premises
          • House for Sale
          • Buildings owned by a corporation, company or other legal entity. 
            • Exceptions are available for trusts, LLC’s, LLP’s, LP’s and estates which own private residential property for the benefit of an individual owner/ resident who is the individual named insured on a homeowners policy.
          • Dwelling located in a brush or wind hazard area
          • Homes with Coverage A exceeding $3 Million in a Protection Class 9
          • Homes with Coverage A exceeding $1 Million in a Protection Class 10
        • Auto: 
          • IMPORTANT: Do not enter an invalid policy number for the multi-policy discount. When proceeding through the binding process, be sure to confirm the policy numbers and update as applicable or the customer will lose the discount. If the discount should be removed, please proactively reach out to the customer as their premium will go up.
          • Drivers without a current, valid driver's license
          • Drivers with permanently suspended or revoked licenses, unless that driver is excluded from coverage
          • Vehicles used for transportation of passengers
          • Named non-owner policies
          • Pickups and vans greater than one-ton rated load capacity (unless Personal Use only)
          • Vehicles garaged outside of this state for more than six months of the year (unless the student is away at school and parents are written in state on the same policy)
          • Vehicles with a history of a high rate of theft loss may be subject to physical damage coverage restrictions or full declination of coverage

       

      Additional Resources: 

      • From Agency Portal, click on Products and select the line of business to locate resources for that specific state (check your login info to determine what state you are logged in under):

       

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