Phone Number(s):
- Customer Service: 844-767-2884
- Claims: 888-667-7047
Email(s):
- Agents can contact hello@sosavvi.com for product related questions and actions (endorsements, etc.)
Customer Service Hours of Operation:
- Monday to Friday, 8AM to 5 PM EST
Current Lines of Business/States:
- Homeowners: GA, NC, PA, SC, TN, VA
Carrier Access:
- Individual Logins provided to each Advisor.
- NOTE: Be sure to save to LastPass
Quote Bots:
- NC homeowners bot in use currently.
Application Type:
- Carrier e-Sign
Carrier Market:
- Savvi offers the following:
- Smart Home Tech
- 10 piece security kit and app included with every policy
- Virtual Inspections
- Customer-centric AI powered home inspection app
- Security Monitoring
- 24/7 Professional Security monitoring
- Home Wellness App
- Helps organize, maintain and improve home ownership
- Smart Home Tech
- One, two, three or four family dwellings for HO-3 policies.
- Must be the primary residence occupied by the 1st named insured on the policy (unless allowed as a secondary/seasonal home).
- Primary heating must be a thermostatically controlled central heating or electric heating system.
- With the exception of a slate, metal or tile roof, the roof must be no more than 25 years old.
- All policies require a home daycare exclusion.
Important Guidelines:
- Common unacceptable risks include:
- Prior loss history:
- Has more than 4 losses in the past 5 years or more than 3 losses in the past 3 years
- Has more than 1 fire loss, more than 1 water loss, more than 1 liability loss or more than 1 theft loss in the past 5 years
- Has more than 1 loss of any other single type of loss in the past 5 years.
- Is subject to landslide, mudslide, brushfire, or built on a hillside, stilts and/or pilings, or
- Terrain with more than 30 degrees slope.
- Dwellings which are built on stilts or piling supports.
- Mobile home, trailer home, house trailer or manufactured home (modular wood construction homes are eligible).
- Log homes
- Is a dwelling with a roof covering of T-lock shingles or an overlay roof (i.e. asphalt, fiberglass or composition shingles over wood shakes or wood shingles).
- Hefty discounts for smart home
- Are removed if insured doesn’t install
-
- Mainly want to add water sensors, but know you have to give people what they want (aka cameras)
- Install rate is ~85%
- Discount is ~20% for smart home
- $4.99 monitoring/per mo
- Prior loss history:
Additional Resources:
Savvi NC and SC Coastal Restrictions
Savvi Sample Policy with B+ Broadening Endorsements SC
Savvi Underwriting Guidelines SC