Phone Number(s):
- Underwriting and Submissions: 1-800-849-6140
- Service and Endorsements: 1-800-849-6140
- Claims: 1-800-220-1351
Email(s):
- Underwriting and Submissions: underwriting@stillwater.com
- Service and Endorsements: ins@stillwater.com
- Requests for Evidence of Insurance can be emailed to: eoi@stillwater.com
Customer Service Hours of Operation:
- Monday to Friday 8:00 AM to 9:00 PM EST
- Saturday 8:00 AM to 3:00 PM EST
Current Lines of Business/States:
- IMPORTANT: No monoline auto allowed with Stillwater. Must be bundled with home.
- Home: AZ, AR, CO, CT, DC, FL, GA, HI, ID, IL, IN, KS, LA, MA, MN, MO, MT, NE, NV, NM, NC, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY
- Auto: AZ, AR, CO, CT, DC, ID, IL, MN, OH, OR, PA, RI, TN, TX, UT, WA, WI, WY
- Umbrella: AZ, AR, CA, CO, CT, FL, GA, HI, ID, IL, IN, KS, LA, MA, MI, MN, MO, MT, NC, NE, NV, NM, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY
- Condo: AZ, AR, CO, CT, FL, ID, IL, IA, KY, LA, MA, MN, MT, NM, OH, OR, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, WY
- Dwelling Fire: AZ, AR, CT, FL, ID, IL, IA, KY, LA, MA, MN, MT, NM, OH, OR, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, WY
- Renters: AZ, AR, CO, CT, FL, ID, IL, IA, KY, LA, MA, MN, MT, NV, NM, OH, OR, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, MY
Carrier Access:
- Shared login in LastPass.
Quote Bots:
- No bots for this carrier.
Application Type:
- eSignature with carrier
Carrier Market:
- Home:
- Primary Home HO3/HO5
- Secondary Seasonal Homes HO3/HO5
- Duplex HO3/HO5
- Row Homes/ Town Homes HO3/HO5
- Owner or Tenant Occupied Condo HO6
- Secondary Seasonal Condo
- Allows pools; must be fenced in. No diving boards allowed but slides are acceptable.
- Animal liability buyback endorsement available in all states except AZ, CT, MD, MA, MI, NH, NJ, NY, NC, PA, VT and VA.
- Allows trampolines, must be above ground, netted and tied-down or an inground trampoline or yard fenced entirely.
- Roof age under 10 years
- Allows protection class 10 homes
- Allows wood-burning stoves that are professionally installed and not the primary heat source
- Auto:
- Prefers drivers with good driving record that have a US state-issued license (not foreign and international driver license)
- Will allow a lapse of 15 days prior
- Will allow excluded drivers
Important Guidelines:
- Common unacceptable risks include:
- Home:
- Vacant dwelling
- Home is over 50 years old
- Nevada – Homes constructed prior to 1992 are ineligible
- All Condos constructed prior to 1900 are not eligible in all states
- Commercial storage containers on the premises are not eligible.
- Dwellings and other structures using unusual or irreplaceable construction are not eligible. This would include, but is not limited to the following:
- A Frame Construction
- Cantilever Construction – Cantilever construction utilizes a beam that is anchored at only one end. The beam carries the load and allows for overhanging structures without external bracing.
- Log Homes
- Mobile Homes
- Manufactured Homes
- Metal Homes (includes all Barndominium Designs)
- Modular Homes
- Post, Stilts or Pilings: utilizes posts, stilts or pilings (except where the result is required or authorized by current building codes to be elevated on posts/piers/pilings and there is no slope/stilts)
- Utilizes asbestos siding or roofing materials
- Homes built fully or with the majority of the structure built underground.
- Auto:
- Households with motorcycle(s) (AZ only)
- Drivers without a garaging address or with a non-residential garaging address;
- Vehicles with a principal out-of-state garaging location
- Policies with vehicles garaged at two different addresses and drivers in two different households.
- Vehicles used in business
- Rebuilt or structurally altered vehicles
- Previously totaled, salvaged or with lemon title vehicles
- High performance vehicles
- Model years prior to 1959
- All vehicles with an MSRP over $125,000 are unacceptable.
- Drivers without a current, valid US driver’s license (Stillwater does not accept foreign & international driver’s licenses)
- Foreign nationals not having a verifiable U.S. driver’s license for 3 years are not eligible.
- Drivers without a valid motor vehicle report or with an unverifiable driving record; except when newly licensed
- Drivers who are not permanent residents of the state seven months out of year;
- Drivers with permanently suspended or revoked licenses;
Additional Resources:
- Product Guides:
- Additional Coverage Overviews: