Stillwater Battlecard

Still Water



Phone Number(s):

  • Underwriting and Submissions: 1-800-849-6140
  • Service and Endorsements: 1-800-849-6140
  • Claims: 1-800-220-1351

 

Email(s):

 

Customer Service Hours of Operation:

  • Monday to Friday 8:00 AM to 9:00 PM EST
  • Saturday 8:00 AM to 3:00 PM EST

 

Current Lines of Business/States:

  • IMPORTANT: No monoline auto allowed with Stillwater. Must be bundled with home.
  • Home: AZ, AR, CO, CT, DC, FL, GA, HI, ID, IL, IN, KS, LA, MA, MN, MO, MT, NE, NV, NM, NC, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY
  • Auto:  AZ, AR, CO, CT, DC, ID, IL, MN, OH, OR, PA, RI, TN, TX, UT, WA, WI, WY
  • Umbrella: AZ, AR, CA, CO, CT, FL, GA, HI, ID, IL, IN, KS, LA, MA, MI, MN, MO, MT, NC, NE, NV, NM, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY
  • Condo: AZ, AR, CO, CT, FL, ID, IL, IA, KY, LA, MA, MN, MT, NM, OH, OR, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, WY
  • Dwelling Fire: AZ, AR, CT, FL, ID, IL, IA, KY, LA, MA, MN, MT, NM, OH, OR, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, WY
  • Renters: AZ, AR, CO, CT, FL, ID, IL, IA, KY, LA, MA, MN, MT, NV, NM, OH, OR, PA, RI, SD, TN, TX, UT, VT, WA, WV, WI, MY

 

Carrier Access:

  • Shared login in LastPass.

 

Quote Bots:

  • No bots for this carrier.

 

Application Type: 

  • eSignature with carrier

 

Carrier Market:

  • Home:
      • Primary Home HO3/HO5
      • Secondary Seasonal Homes HO3/HO5
      • Duplex HO3/HO5
      • Row Homes/ Town Homes HO3/HO5
      • Owner or Tenant Occupied Condo HO6
      • Secondary Seasonal Condo
      • Allows pools; must be fenced in. No diving boards allowed but slides are acceptable. 
      • Animal liability buyback endorsement available in all states except AZ, CT, MD, MA, MI, NH, NJ, NY, NC, PA, VT and VA. 
      • Allows trampolines, must be above ground, netted and tied-down or an inground trampoline or yard fenced entirely.
      • Roof age under 10 years
      • Allows protection class 10 homes
      • Allows wood-burning stoves that are professionally installed and not the primary heat source
  • Auto:
    • Prefers drivers with good driving record that have a US state-issued license (not foreign and international driver license)
    • Will allow a lapse of 15 days prior
    • Will allow excluded drivers 

 

Important Guidelines:

  • Common unacceptable risks include:
  • Home:
        • Vacant dwelling
        • Home is over 50 years old
          • Nevada – Homes constructed prior to 1992 are ineligible
        • All Condos constructed prior to 1900 are not eligible in all states
        • Commercial storage containers on the premises are not eligible.
        • Dwellings and other structures using unusual or irreplaceable construction are not eligible. This would include, but is not limited to the following:
          • A Frame Construction
          • Cantilever Construction – Cantilever construction utilizes a beam that is anchored at only one end. The beam carries the load and allows for overhanging structures without external bracing.
          • Log Homes
          • Mobile Homes
          • Manufactured Homes
          • Metal Homes (includes all Barndominium Designs)
          • Modular Homes
          •  Post, Stilts or Pilings: utilizes posts, stilts or pilings (except where the result is required or authorized by current building codes to be elevated on posts/piers/pilings and there is no slope/stilts)
          • Utilizes asbestos siding or roofing materials
          • Homes built fully or with the majority of the structure built underground.
  • Auto:
      • Households with motorcycle(s) (AZ only)
      • Drivers without a garaging address or with a non-residential garaging address;
      • Vehicles with a principal out-of-state garaging location
      • Policies with vehicles garaged at two different addresses and drivers in two different households.
      • Vehicles used in business
      • Rebuilt or structurally altered vehicles
      • Previously totaled, salvaged or with lemon title vehicles
      • High performance vehicles
      • Model years prior to 1959
      • All vehicles with an MSRP over $125,000 are unacceptable.
      • Drivers without a current, valid US driver’s license (Stillwater does not accept foreign & international driver’s licenses)
      • Foreign nationals not having a verifiable U.S. driver’s license for 3 years are not eligible.
      • Drivers without a valid motor vehicle report or with an unverifiable driving record; except when newly licensed
      • Drivers who are not permanent residents of the state seven months out of year;
      • Drivers with permanently suspended or revoked licenses;

 

Additional Resources: 

  • Product Guides:
  • Additional Coverage Overviews: